Karl Chevrolet, and especially Angelo Mendez, went above and beyond in helping me with my getting my first electric car. The customer service here is great and he treated me with professionalism.. This was an enjoyable experience and I would recommend this dealership to family and friends. I never felt rushed and felt that I was given the attention that I needed and wanted. Angelo was a great sales associate and will always make sure that the customer is happy. Next time I need a new car, this is where I will be going!!
We just purchased a pre-owned 2010 Jeep Liberty for my daughters very first car. My daughter was very specific about wanting a Jeep with a sunroof. We went to a couple of other used car dealers to check out similar cars and were very disappointed with the condition of the cars especially one that had a sunroof that was currently leaking. We found this one at Karl Chevrolet and immediately saw that it was in good condition. We had a concern with this sunroof as well because there were some faded water marks on the ceiling. My daughter and husband had gone to the dealer and met with Angelo to see the car first and when she saw the marks she called me at work and said "Mommy this one has water marks too and the sales guy just walked away". Apparently she didn't know that Angelo went inside and pulled up a detailed service record and came back out and told them the sunroof did have issues but was completely replaced in 2014. She was so happy and I felt relieved that Angelo was honest and took away any doubt we had about the car or the honesty of the dealership. Angelo assured us that Karl Chevrolet does not keep trade ins that are not good quality cars and he made us a believer. If your looking for new or used, Angelo and Karl Chevrolet are terrific!
The saying "saved the best for last" couldn't be more true. We were at the end of our list of vehicles under considerations and after visiting Karl Chevrolet in New Canaan and working with Rob Ferraro we knew that all the previous dealerships and test drives were just a waste of time. Rob made us feel both confident and comfortable in our purchase while working in the most professional and expeditious manner I've yet to see in the car buying process.
Rob Ferraro was excellent to work with. He was very detailed and ensured we fully understood everything. Our new car was ready and waiting for us upon pickup. AA++
In mid July ’17, I purchased a pre-owned Chevy Tahoe from Karl Chevrolet. Historically I acquired my vehicles from private party sellers and, due to dealerships’ poor salesmanship reputation in general, I was cautious about a dealership purchase. But at Karl this negative stereotype was ultimately unfounded. From Angelo in sales, to Jay the service director and his team, to Leo Karl himself, my overall experience was very positive both during the sale and afterward. As a cumulative result, I feel content that I received a vehicle value that is worth the price paid. So it’s my pleasure to recommend the KARL Chevrolet Company for new and pre-owned vehicle purchases and service. Thank you to the Karl team.
Chris V.
’04 Tahoe Z71