I really appreciated the personal attention and attention to detail that Mr. Karl provided. It's tricky choosing an electric car (though it will probably get easier as it becomes more common) and Mr. Karl, having driven an EV for years himself, provided support and enthusiasm. I'm very happy with my decision to buy a Bolt, and thanks for guiding me in the right direction.
My experience with the salesman, Rob Ferraro, was great. In a time of limited inventory, he was able to locate a truck which met my needs and arranged for speedy delivery. After purchase, I took the truck out of state. An issue arose with a warning light. Rob facilitated service with another dealership and got my issue resolved.
What an absolute pleasure working with this dealership!
Steven Karl made my purchase so easy and convenient. They had the exact truck that I wanted, took care of all the financing and trade in of my car online since I was out of state. When I drove down from Maine it was a quick, pleasant and relaxing sale.
I would highly recommend them to anyone looking to buy a vehicle and will look forward to doing business again with them in the future.
Leo Karl and his team are top notch. I was a first time buyer and he treated me as a long time customer. Easy to do business with. Great experience overall.
This is an update to a lower rating about a service compliant. Leo Karl personally responded to my issues and we are in a good place and trust is restored. I appreciate their focus on customer service!