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4 out of 5 stars
posted 1 month agoJay, who helped set up my initial appointment, was friendly and helpful. The service was well done and the folks there answered all my questions about the work.
However, I did have a bad experience with the lack of information between the desk and service folks. When I dropped off the car, in the morning, I was told everything would take 5 hours and I should get the car that day. I called at 3 PM to confirm the car would be ready for pickup. I specifically said I would be fine leaving it overnight and asked if that would be better, but was told everything would be done and I should *not* leave it overnight. At 4:15, I received a call saying that the car would be charging all night and could I pick it up tomorrow.
This was, to put it mildly, very frustrating. By 4:15, I had already bothered a family member for a ride to the train station and been traveling on 2 trains for an hour. I ended up picking the car up “early” against advice.
5 out of 5 stars
posted 1 year agoLeo Karl and his team are top notch. I was a first time buyer and he treated me as a long time customer. Easy to do business with. Great experience overall.
5 out of 5 stars
posted 5 days agoLeo Karl 3rd was fantastic. Honest, quick, and didn't play any of the typical games that other dealerships typically run as standard nowadays. 100% will be back for my next vehicle.
5 out of 5 stars
posted 1 year agoVery easy to deal with. Leo was very helpful. They took care of everything as promised. Very smooth buying process.